Why should my company shred documents?
You have a legal responsibility to keep sensitive customer and employee information from falling into the wrong hands. Businesses can no longer simply throw confidential documents away. Protect yourself and your business by shredding all confidential documents with a reputable on site mobile shredding company.
We have a paper shredder in our office, so why do we need to outsource our document destruction?
Most office-size paper shredders are small, take time to feed and cannot accommodate sizable quantities of documents. Larger-capacity document shredders involve capital investment, maintenance, and service calls. Regardless of size and capacity, paper shredders tend to share an important basic problem: eventually they all break down.
With less than 10 employees, does it make sense for us to outsource document shredding?
Absolutely. Small organizations have limited personnel resources and therefore may actually need to outsource paper shredding even more than larger companies. Secure Document Destruction of St. Louis (SDD) provides secure locked containers at your place of business and shreds your documents in our mobile shredding trucks at your business location at a time that best fits your needs. All shredding is completed before our truck leaves your parking lot.
Does it cost a lot to use a document destruction company?
Paper shredding is a non-revenue producing function that uses valuable employee hours. When you consider how much it costs for one of your employees to do the job, you’ll find outsourcing this tedious task to SDD will actually save you time and money.
How does SDD on site mobile shredding work?
Secure Document Destruction of St. Louis places locked secure containers strategically throughout your location to store information safely between servicing. At pre-determined intervals (set by your company) our state-of-the-art mobile document shredding truck (or trucks if you have high capacity needs) arrives to destroy the material placed in the containers. Bonded, uniformed SDD Information Security Specialists remove the locked containers and completely shred the contents of each container on site before the mobile shredding truck leaves your parking lot. All destroyed materials are taken to a recycling center for processing.
What else can you destroy besides paper?
Compact discs, floppy discs, credit cards, microfilm, X-rays, photographs, videotapes, transparencies, and many other data and electronic media products. Contact us for more details.
Do I have to remove paper clips and rubber bands?
No. Unlike office shredders that require the removal of all metal objects, there is no need to remove rubber bands, staples, paper clips, or other light metal fasteners. Our mobile shredding trucks will shred anything designed to hold paper together. There is no wasted time sorting through stacks of paper making sure these items are removed. Just insert your confidential documents into the secure containers and we’ll take care of the rest.
How long must I keep documents before they can be destroyed?
The period of time that business records should be stored is determined by a retention schedule that considers the useful life of documents to the business, as well as governing legal requirements.
Is a document shredding schedule necessary?
Yes. Document destruction should be a systematic and regular process. By destroying records according to a set schedule, a company appropriately limits risk. Based on your company’s needs, SDD will schedule a regular time—daily, weekly, or monthly—to destroy your confidential documents. SDD shreds and destroys your company’s documents onsite and recycles all destroyed materials.
What do I have to do to prepare documents for destruction?
Simply deposit documents in the locked secure containers placed at your business by SDD. There is no need to remove paper clips, staples or binders.
What happens to the documents after they are destroyed?
All shredded materials are securely recycled through our partnerships with trusted recyclers. We believe in environmental stewardship.
Do you require your employees to be bonded?
Yes. All SDD employees are bonded, uniformed, and wear SDD-issued identification badges. We select individuals with only the highest level of integrity and competency for our operations, drivers, and customer service staff.
Do you require your employees to undergo drug testing?
Yes. SDD employees are required to participate in drug testing upon hire and submit to random drug testing during the term of their employment.
How much can you shred in an hour?
Our mobile shredding trucks can shred over 4,500 pounds of paper per hour.
Can I witness destruction of my information?
Yes. You are invited to witness the secure document destruction process via our onboard video monitor in the shredding and collection compartments of the mobile shredding truck.
Why don’t you offer offsite document destruction?
Offsite shredding is simply too high of a risk. With our on site service, your information will not leave your place of business or storage facility until it has been completely destroyed.
What customer support does SDD offer?
SDD is a locally-owned St. Louis shredding company committed to unparalleled customer service and satisfaction. Your trust is earned every with every service we perform. When you contact us you will be speaking to and working with an owner and personnel located within the St. Louis metropolitan area. We service your account with flexibility and address all customer communications promptly. We are large enough to handle all your shredding needs yet flexible to meet your needs, no matter how small.
Do you offer a certificate of document destruction?
Yes. SDD issues a Certificate of Document Destruction after your documents have been completely destroyed inside our mobile shredding truck. This certificate will include the method of destruction, description of disposed documents, dates covered, and a statement that documents were destroyed as part of the normal course of business.
Do you offer payment and billing options?
Yes. We provide customized monthly billing options to fit your needs. Please contact us let us know if you have special needs regarding your billing.
What is the HIPAA?
The Health Insurance Portability & Accountability Act is a federal law designed to prevent abuses of personal health information, including unauthorized access. Institutions that must comply with HIPAA are called Covered Entities and include any and all organizations or individuals who retain or collect health related information. There are also Small Covered Entities such as Doctors, Dentists, Chiropractors, Psychiatrists, Psychologists, Counselors, Urgent Care Centers, Billing Centers, Physical Therapists and Collection Agencies. According to HIPAA, every Covered Entity, regardless of size, must have documented policies defining reasonable measures they have instituted to prevent unauthorized access. Destroying all discarded patient information is a very important requirement for HIPAA.
What is FACTA?
The Fair and Accurate Credit Transactions Act (FACTA) is a federal law designed to reduce the risk of consumer fraud and identity theft created by improper disposal of consumer information. The FACTA disposal rule applies to virtually every person and business in the United States and requires the destruction of all consumer information before it is discarded.
What is the NAID?
The National Associate for Information Destruction, Inc. (NAID) is an international, non-profit trade association of the information destruction industry whose members are companies and individuals involved in providing information destruction services. NAID’s mission is to educate business, industry and government of the importance of destroying discarded information and the value of contract destruction services. SDD is a member of NAID.
