I own a paper shredder at home, so why do I need to outsource my document destruction?
Personal paper shredders are small, take time to feed, cannot accommodate sizable quantities of documents, and tend to overheat and break down with use. Additionally, paper shredders will only destroy your sensitive paper records. Secure Document Destruction of St. Louis (SDD) not only provides you with effective and affordable paper shredding, but can also destroy other materials containing your confidential information, such as hard drives and other data and electronic devices.
Does it cost a lot to use a document destruction company?
No. In addition to providing you with a safe and secure method for destroying your personal documents and other sensitive materials, SDD’s professional services are surprisingly affordable. Contact us for a no-obligation price quote.
How does SDD mobile shredding work?
SDD’s state-of-the-art mobile document shredding truck will come to your home, storage unit, or other location where your personal records are stored. Our bonded, uniformed professionals will remove and completely destroy your personal documents and other sensitive materials on site while you watch. All destroyed materials are then taken to a recycling center for processing.
Do I have to remove paper clips and rubber bands?
No. Unlike personal shredders that require the removal of all metal objects, there is no need to remove rubber bands, staples, paper clips, or other light metal fasteners. Our mobile shredding trucks will shred anything designed to hold paper together. There is no wasted time sorting through stacks of paper making sure these items are removed.
What else can you destroy besides paper?
When requested, our mobile shredders can destroy hard drives, compact discs, floppy discs, credit cards, microfilm, X-rays, photographs, videotapes, transparencies, and many other data and electronic media products. Contact us for more details.
What do I have to do to prepare documents for destruction?
Simply separate you the documents and materials you want destroyed from those you wish to keep. That’s it. There’s no need to remove paper clips, staples or binders.
What happens to the documents after they are destroyed?
All shredded materials are securely recycled through our partnerships with trusted recyclers. We believe in environmental stewardship.
Do you require your employees to be bonded?
Yes. All SDD employees are bonded, uniformed, and wear SDD-issued identification badges. We select individuals with only the highest level of integrity and competency for our operations, drivers, and customer service staff.
Do you require your employees to undergo drug testing?
Yes. SDD employees are required to participate in drug testing upon hire and submit to random drug testing during the term of their employment.
How much can you shred in an hour?
Our mobile shredding trucks can shred more than 4,500 pounds of paper per hour.
Can I witness destruction of my information?
Yes. You are invited to witness the secure document destruction process via our onboard video monitor in the shredding and collection compartments of the mobile shredding truck.
Why don’t you offer offsite document destruction?
The risks associated with offsite shredding are simply too high. Your personal information will not leave your home or storage facility until it has been completely destroyed.
What customer support does SDD offer?
SDD is a locally-owned St. Louis shredding company committed to unparalleled customer service and satisfaction. Your trust is earned every with every service we perform. When you contact us you will be speaking to and working with an owner and personnel located within the St. Louis metropolitan area. We service your account with flexibility and address all customer communications promptly. We are large enough to handle all your shredding needs yet flexible to meet your needs, no matter how small.
Do you offer a certificate of document destruction?
Yes. SDD issues you a Certificate of Document Destruction after your documents have been completely destroyed inside our mobile shredding truck. This Certificate will include the method of destruction, description of disposed documents, dates covered, and a statement that documents were destroyed as part of the normal course of business.
Do you offer payment and billing options?
We provide customized monthly billing options to fit your needs.
What is the HIPAA?
The Health Insurance Portability & Accountability Act is a federal law designed to prevent abuses of personal health information, including unauthorized access. Institutions that must comply with HIPAA are called Covered Entities and include any and all organizations or individuals who retain or collect health related information. There are also Small Covered Entities such as Doctors, Dentists, Chiropractors, Psychiatrists, Psychologists, Counselors, Urgent Care Centers, Billing Centers, Physical Therapists and Collection Agencies. According to HIPAA, every Covered Entity, regardless of size, must have documented policies defining reasonable measures they have instituted to prevent unauthorized access. Destroying all discarded patient information is a very important requirement for HIPAA.
What is FACTA?
The Fair and Accurate Credit Transactions Act (FACTA) is a federal law designed to reduce the risk of consumer fraud and identity theft created by improper disposal of consumer information. The FACTA disposal rule applies to virtually every person and business in the United States and requires the destruction of all consumer information before it is discarded.
What is the NAID?
The National Associate for Information Destruction, Inc. (NAID) is an international, non-profit trade association of the information destruction industry whose members are companies and individuals involved in providing information destruction services. NAID’s mission is to educate business, industry and government of the importance of destroying discarded information and the value of contract destruction services.